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Tell us what is not working.

Every enquiry is read by a consultant, not a form queue. We reply within one business day, and the first conversation is a conversation — not a pitch deck.

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Fields marked * are required. The more context you give, the more useful our first reply will be.

Direct contact

What happens next

  1. Within one business dayA consultant replies — with a first view of the problem, not a brochure.
  2. A 30-minute callWe ask about process and data before we talk about product. No slides.
  3. A written recommendationWhat we would do, roughly what it costs, and whether it is worth doing.

Privacy & PDPA notice

Information you submit through this form is used solely to respond to your enquiry and to maintain a record of our correspondence. We do not sell it, and we do not add you to a marketing list without separate, explicit consent.

You may request access to, correction of, or deletion of the personal data we hold about you at any time by emailing sales.admin@dynus.my. We respond to such requests in line with our obligations under the Personal Data Protection Act 2010 and its subsequent amendments.

Common questions

Before you write to us.

Do you work with small companies?
Yes, where Dynamics 365 genuinely fits. Below a certain size the licence and implementation cost will not return, and we will say so rather than sell you a system you will abandon.
Can you take over an implementation another partner built?
Regularly. We start with a health check — architecture, solution layering, data quality, licence position and technical debt — and give you a written remediation plan with a cost before anyone commits to anything.
Do you sell Microsoft licences?
No. Buy them from Microsoft or your CSP. We will advise on the most economical compliant configuration, and that advice is better for not being commission-driven.
Our data is a mess. Is that a problem?
It is the normal starting point, and it is the first thing we assess in discovery — with record counts and defect rates, not adjectives. Cleaning it is usually the cheapest part of the project and the part that determines whether anything else works.
Do you do Business Central or Finance & Operations?
No. Customer Engagement, Dataverse and Power Platform only. We integrate to your ERP or work alongside your ERP partner.
Where do you deliver?
Across Malaysia — Peninsular and East — and into Singapore and Brunei. Discovery workshops are run on site wherever practical; the rest of delivery is usually hybrid.