Accelerators

Working solutions on day one, not a blank environment.

Every engagement leaves us with reusable Dataverse solutions — data models, security roles, forms, flows and dashboards, built and tested. When your requirement overlaps one, you are not paying us to rediscover it. You are paying us to fit it to your business.

How this works

These are not products. They are a head start you own outright.

There is no separate licence fee and no black box. An accelerator is a managed Dataverse solution deployed into your own tenant, then configured with you. The intellectual property in the configuration is yours, the environment is yours, and you can take it to another partner or in-house whenever you want to.

Weeks, not quarters

A configured environment your users can log into within the first fortnight, so requirements are argued against something real instead of a slide.

Already hardened

Security roles, field-level security, audit and retention are part of the solution — the parts that get skipped under deadline pressure and cost most to retrofit.

One platform, not another island

Everything sits on the Dataverse you already licence for Dynamics 365 — same identity, same audit trail, same reporting layer, no integration project later.

The library

What we can put in front of you this month.

Power Platform · Dataverse

Procurement & Vendor Management Hub

A governed request-to-award process for groups that currently run procurement through email attachments and a shared drive.

Supplier onboarding, qualification and category classification
Document register with expiry alerts — SSM, licences, insurance, certifications
Purchase requisition with multi-level, value-banded approval matrices
Vendor performance scoring and preferred-supplier status
Multi-entity structure so operating companies share suppliers but not approvals
Optional supplier portal on Power Pages for self-service document updates

Best for: diversified groups, manufacturing, construction and services — anywhere procurement governance is an audit finding waiting to happen.

Power Platform · Field Service

Asset & Maintenance Register

Know what you own, where it is, what it is worth, when it was last serviced and whether that service was chargeable.

Asset hierarchy — site, system, sub-assembly, serialised component
Warranty, service contract and entitlement tracking with expiry alerts
Preventive maintenance schedules that raise work orders automatically
Full service history, meter readings, and failure and downtime reporting
Mobile inspection checklists with photo capture and sign-off
Links to Field Service work orders and parts consumption for job-level margin

Best for: equipment owners and equipment servicers alike — manufacturing plants, facilities management, property portfolios, energy and solar O&M.

Customer Service · Contact Center

WhatsApp Service Desk starter

Move an unmanaged WhatsApp support operation into Dynamics without asking a single customer to change how they contact you.

First-party WhatsApp channel via Azure Communication Services, configured end to end
Contact matching so a message finds the right customer record, or creates one
Queues, routing rules, working-hours calendars and out-of-hours handling
SLA templates, canned responses and multilingual message templates
Supervisor dashboards: live queue, response times, SLA attainment, backlog
Optional Copilot Studio bot for first-line deflection with clean human handover

Best for: any organisation whose support genuinely runs on a shared handset — and needs a record that survives a dispute or a regulator's request.

Sales · Data quality

Customer Master & Deduplication pack

The unglamorous work that decides whether every report and every AI agent downstream is trustworthy. Most CRM rescues start here.

Duplicate detection rules tuned for Malaysian company and personal name formats
Parent–child account hierarchies for group customers, with rolled-up exposure and spend
Business unit and territory security so branches share customers without sharing pipeline
Merge workflow that preserves history, activities and open opportunities
Completeness scoring and a standing data quality dashboard, so it does not decay again

Best for: anyone inheriting a CRM with years of accumulated records — and anyone considering Copilot, since an agent reading a duplicate-ridden database confidently produces nonsense.

Dataverse · Compliance

PDPA Consent & Retention pack

The controls the amended PDPA regime assumes you already have, modelled properly instead of promised in a policy document.

Consent records by purpose, with source, timestamp, channel and withdrawal
Enforcement at point of use — marketing sends and outbound calls check consent, not a spreadsheet
Retention schedules per data category with scheduled anonymisation jobs
Subject access and correction request workflow with response clock
Field-level security for sensitive personal data, including biometric identifiers
Breach register and notification workflow aligned to the 72-hour expectation

This is an engineering control, not legal advice. We build what your DPO or legal counsel specifies, and we are happy to work directly alongside them.

Procurement Hub model-driven app showing purchase requisitions across four operating companies with category, ringgit value, a five-stage approval stepper, approver and age. — The Procurement & Vendor Management Hub, running as a model-driven app on Dataverse. Approval matrices differ per operating company; the audit trail does not.

Asset and maintenance register showing a site-to-component asset hierarchy, entitlement status and a preventive maintenance schedule across six months. — The Asset & Maintenance Register — hierarchy from site down to serialised component, with entitlement resolved before a technician is dispatched.

Supplier self-service portal built on Power Pages, showing a supplier's qualification status, expiring documents, open tenders and a document upload panel. — The optional Power Pages supplier portal: vendors keep their own SSM, CIDB and insurance documents current, and qualification status updates itself — which is where most of the chasing goes.

Commercials

How an accelerator engagement is priced.

Deployment & fit: Fixed price. We deploy the solution into your environment, run configuration workshops against a working system, and adapt the data model, security roles and workflows to your structure.
Extensions: Quoted separately once scope is clear from the fit workshops — so you are not paying for imagined requirements up front.
Licensing: Microsoft licences are bought from Microsoft or your CSP, not marked up by us. We will tell you the cheapest compliant way to licence what you need, including where a Power Apps licence does the job of a Dynamics one.
Ownership: The environment, the data and the configuration are yours. We hand over managed solutions, documentation and an admin runbook as standard, not on request.

See it working

Ask for a walkthrough of the one that fits.

A 45-minute session on a live environment with your scenarios, not a recorded demo. Tell us the process that hurts and we will show you what already exists for it.

Request a walkthrough